Auto belays are life safety devices — their performance can’t be left to chance. Head Rush Technologies designs and manufactures its equipment in the USA using eddy current magnetic braking technology — known for its unmatched reliability and minimal wear. But even the most durable devices require regular maintenance. That’s where annual servicing plays a critical role: ensuring continued safety, warranty compliance, and peace of mind.

As the GCC’s largest authorized Head Rush service center, Elevate GCC helps climbing gyms and facilities keep their devices in top condition, avoid unnecessary downtime, and meet international safety standards like CE and ANSI.

Why You Should Schedule Your Annual Service

• Safety Compliance: Auto belays are safety-critical devices. Annual servicing ensures all internal components are functioning properly, reducing risk to users.
• Warranty Protection: Skipping service voids the warranty. A timely inspection keeps you covered in case of defects or failures.
• Long-Term Performance: Regular maintenance extends your device’s lifespan, prevents costly downtime, and ensures consistent user experience.

What to Know About Your Service Timeline

• First Service: Newly manufactured devices have a 15-month window for their initial service — this includes shipping and installation time. Plan for approximately 12 months of active use before the first service is due.
• Ongoing Servicing: After the initial service, all Head Rush devices must be serviced annually to stay compliant.
• Before You Send: Service must be paid in advance. If your device needs non-warranty parts like webbing or side covers, we’ll let you know — additional charges may apply.

Why Choose Elevate GCC?

As the region’s largest authorized Head Rush service center, Elevate GCC makes the process simple. Our trained team ensures your equipment is handled professionally and returned to you in top condition. No more international delays — just local, expert care.

Time for a service?

Reach out to schedule your annual inspection and keep your devices operating at their best.

Get in touch with our team